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"Uma agência completa com staff de alto nível"

"My experience with Orlando Rodrigues and the Remax team was frustrating and disappointing. While I got some help with the paperwork process for the credit, the rest of the experience made me feel ignored and unimportant. Buying a home, no matter the size, is a big deal, and every client deserves proper attention. Unfortunately, that wasn’t the case here. When I visited the property, I asked for measurements of the appliances so I could plan my budget and purchases. My request was completely ignored. On the day of the deed, things got worse. No one from Orlando’s team was there to support me. Instead, I dealt with someone representing the seller, who was rude and unprofessional. When someone from Orlando’s side finally showed up, it was just to pick up the cheque, with no effort to help or guide me. After the deed was done, I was handed the keys without any explanation about important things like setting up utilities, identifying the mailbox, or anything else about the apartment. Moving to a new place is stressful enough, and their lack of support made it even harder. Surprisingly, a person from the construction company I met at the property was more helpful and welcoming in five minutes than the entire Remax team was throughout the process. The only positive part was that the paperwork and credit process were handled quickly. But it felt like they just wanted to close the deal and didn’t care about the client’s experience after that. For such a big company like Remax, I expected so much more. While I can’t fully recommend Orlando Rodrigues or Remax based on my experience, I hope they can improve their approach to make things smoother and more supportive for future clients. Buying my first home was an important moment, and I wish it had felt more positive and exciting. Update 2026- it has been almost 1 1/2 years after I put this reply, he replied at the time and now he changed it again, he came out with the most ridiculous reply ever because his ego is bigger than his professional career, in my review at the time I said that your services were unprofessional, we are all humans and I have no bad feelings about what happened with the purchase of my first home, maybe learn from your mistake and provide a decent service for future clients, not showing up to the deed and sending a random person at the end of the deed is not professional at all also, you simply didn’t care about my purchase because probably for you the comission was too small, please learn from it and take it more professional"

"experiencia fantástica pela primera compra em portugal.. acompanhamento fantástico do inicio até ao dia da comprar.. incluso após assinatura. um grande obrigado ap André Rodrigues o agente que levou a nossa compra que sempre esteve ao nosso dispor em qualquer momento. um profissional com um P maiúscula. um grande obrigado.. ja fiz outras compras em Espanha, mas esta sem duvida foi a mais fácil pelo apoio recebido"