Amber Star Real Estate | Vila Nova de Gaia — Real Estate Agency in Vila Nova de Gaia

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"I am writing this review as a very successful real estate agent in California for 20+ years. Avoid Amber Star Real Estate in Porto, and their agent, Isabel. They are clearly only interested in their own best interest and not their clients. Sad, but true. The "rules" in Portugal say, very simply, that you must declare that you are working with your own agent if you speak to another company. We informed them twice that we already have an agent when we stopped in with a quick question, but because "it is not written in their notes", they refused to acknowledge this. That's clearly is not my issue, but theirs. Isabel and her teams mode of explanation and manipulation was to repeat the same untrue fact over and over and over and over again. It seemed like she thought if she said it enough times, it would become true. It also appeared to be her way of wearing down a client to give in. In the end, if we were interested in the property, which we very much were, Isabel would force us to work with her. It's not rocket science to realize that if I cannot trust her and her agency at the beginning, how could I possibly trust her to negotiate in my best interest when she's representing both the seller and the buyer. Sorry. Not doing it. As a buyer looking to spend a large amount of money for this property, I will not be manipulated or controlled as to who can represent me. Isabel and Amber Star, this is no way to conduct a business, and calling yourself a “professional with the highest level of integrity” does not make it so."

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