Real Estate Agency · Lisboa
Portugal Homes — Real Estate Agency in Lisboa
Portugal Homes is a Real Estate Agency in Lisboa. 4.7/5 across 20 reviews.
Contact →20 reviews
Reviews of Portugal Homes
20 total reviewsOs clientes da Portugal Homes valorizam principalmente o serviço excecional e profissional, destacando a capacidade de resposta e a ajuda proativa da equipa. Muitos apreciam o facto de irem "além do esperado" para resolver problemas e fornecer apoio fiável, especialmente para proprietários que gerem bens imobiliários à distância.
"Portugal Homes always has our backs. Teresa has been handling our accounts from the start and she has always been very proactive, professional, helpful and kind. She has guided us through the processes and responsibiliies of being unit owners. Marta is very thorough with her inspections and sends comprehensive reports and recommendations."
Thank you Julie for your kind words and positive feedback! We’re delighted to hear that our team has been able to meet your needs and provide prompt communication throughout your journey with Portugal Homes. We truly appreciate your trust in us and look forward to continuing to support you in the future! Best regards, Stefanie Mendo Social Media Manager Portugal Homes – Harland & Poston Group
"Portugal homes has come on board to help me with my home in Lisbon. They have helped with multiple problems that I have had in my condo and, because most of my time is out of the country, they make me feel like I have someone in Portugal that I can count on. They are very responsive to my requests for help and are great at keeping me updated on the things I need to know. I highly recommend them to anyone who needs help with a Portuguese home particularly during the time while you are living outside of the country."
Hello Steve, we are so grateful for your detailed review. It is wonderful to hear that our team has given you confidence and support while you are abroad, ensuring your property in Lisbon is well taken care of. Your recommendation means a great deal to us. Kind Regards, Stefanie Mendo Marketing Manager Portugal Homes – Harland & Poston Group
"I am writing to share a deeply negative experience with Portugal Homes to warn other potential investors. In January 2021, I invested €500,000 upfront for a renovation project in Lisbon, with a contractually guaranteed completion date of June 2022. I have strong reason to believe the company knew this deadline was unachievable from the start but proceeded with the contract to secure my investment over other projects I was evaluating. When the project was inevitably delayed, the company's response was not only to refuse any discussion of the agreed-upon penalties but to do so in a shockingly unprofessional and taunting manner. Forced into legal action in November 2022, my case has seen little progress within the legal system for over 31 months. My advice is to be extremely wary of this company. My experience demonstrates a concerning lack of business ethics and a readiness to breach contracts for their own gain. I learned a difficult and expensive lesson, and I hope you can benefit from it."
Dear Jerry, We are truly sorry to hear about your experience. On behalf of Portugal Homes, please accept our sincere apologies for the dissatisfaction and distress this situation has caused. Our team is actively working to address any outstanding matters. We take all feedback seriously, particularly when it concerns the trust and expectations our clients place in us. While we are unable to comment publicly on the specifics of your case, please rest assured that we remain committed to handling all concerns in a fair and professional manner. Should you wish to discuss this further, our team is available to assist you directly: +351 213 471 603 info@portugalhomes.com Kind regards, Stefanie Mendo Design & Social Media Marketing Manager Portugal Homes – Harland & Poston Group
"High level summary: the service of Portugal Homes (Hugo D) was excellent, exceeding all expectations, in every area. More details: we purchased an apartment in Lisbon based on video visit, and live out of country. Hugo worked closely with us to design the arrangement and selection of furniture, and handled all delivery, set-up (including details like attached night stands and mounted TV), adjustments and finding solutions for things we did not know about the residence in advance of purchase. He handled a full package of needs for the home from furnishings to kitchenware, linens and towels and small appliances. Hugo was outstanding. He provided in depth guidance and expert recommendations while being timely, patient and always kind and polite. He worked with the on-site manager to gain access to the apartment while we were traveling. They worked together to have contractors do some work, including electrical work. Of course we had a shorter timeline than optimal, and Hugo worked hard to made the apartment ready for our first few nights. He is handling minor finishing details also. We recommend him and the services with no reservation! We feel there is great value for the price. It was one of best service experiences we've had in Portugal, or anywhere!"
Dear Jim, Thank you sincerely for your thoughtful and detailed review. We’re truly delighted to hear that your experience with Portugal Homes—and in particular with our in-house Interior Designer, Hugo Dias—exceeded your expectations. Purchasing a property remotely can be a daunting process, and it means a great deal to us that you felt supported and confident every step of the way. On behalf of the entire team at Portugal Homes, thank you for choosing us. We wish you many happy memories in your new Lisbon home. Warm Regards, Stefanie Mendo Social Media Manager Portugal Homes – Harland & Poston Group
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Thank you so much for your 5-star review! We’re truly grateful for your kind words and delighted to know that your experience with Portugal Homes met your expectations. Our team is committed to delivering expert guidance and a seamless journey, and it’s always rewarding to see that reflected in our clients’ feedback. We look forward to assisting you again in the future — whether it’s property investment, residency support, or beyond. Warm regards, Stefanie Mendo Social Media Manager Portugal Homes – Harland & Poston Group
"Consistent and professional support with property management. Extremely helpful - especially since I am not present in Portugal most of the time. They were also willing to help us in difficult situations - even when it was out of their scope. I recommend Portugal Homes."
Dear Cassie, Thank you for your wonderful review and recommendation! We're thrilled to hear that our Property Management team has provided consistent and professional support, especially in your absence from Portugal. Going above and beyond for our clients—even in challenging situations—is at the heart of what we do. Your trust means a great deal to us, and we're always here whenever you need us. Kind Regards, Stefanie Mendo Social Media Manager Portugal Homes – Harland & Poston Group
"Hugo Dias and his team were helpful with suggestions and recommendations all along the process. The work was seamlessly executed and I would recommend them to anyone!"
Dear Habiba, Thank you so much for your kind words and 5-star review! We're delighted to hear that Hugo Dias and the team were able to support you with valuable suggestions throughout the process. It's always our goal to ensure a seamless experience, and your recommendation truly means a lot to us. Looking forward to assisting you or your network again in the future! Kind Regards, Stefanie Mendo Social Media Manager Portugal Homes – Harland & Poston Group
"I visited Portugal Homes in regard of furnishing my condo that I bought in Lisbon. Before meeting them in person, I had my doubts about their services and how they can be any help, because I had a bad experience with a another company. But when I visited their office and met with Mrs Teresa and saw how they are working and what they offer , I was really impressed. I strongly suggest this company because the real work begins after your purchase a property which is the furnishing especially when you have to deal with that when you are not always there and living in an other country. So therefore I thank you Portugal Homes."
Dear Ismail Aksuyek, Thank you very much for your feedback. We’re thrilled to hear that your experience with Portugal Homes exceeded your expectations, especially after your previous challenges with other companies. We completely understand how furnishing a property from abroad can be a daunting task, and we're glad that Mrs. Teresa and the team could provide you with the support and solutions you needed. It’s our priority to ensure that every aspect of our clients’ journey is as smooth and stress-free as possible, even after the property purchase is complete. Your recommendation means a lot to us, and we are happy to have been part of making your Lisbon property truly feel like home. Thank you for your trust, and we look forward to continuing to assist you in the future! Tel: +351 21 347 1603 Email: info@portugalhomes.com Kind Regards, Stefanie Mendo Social Media Manager Portugal Homes – Harland & Poston Group
"Amazing team. Margarida Sousa, Joanne Smith, Viviane Bergmann, Teresa Pinto and Gonçalo Graça are super helpful and responsive"
Thank you so much for your kind words! We’re thrilled to hear that Margarida, Joanne, Viviane, Teresa, and Gonçalo were able to provide you with such great support. Our team takes pride in being responsive and helpful, and it's wonderful to know that they made a positive impact on your experience. We truly appreciate your feedback and look forward to assisting you again in the future! Best regards, Portugal Homes
"My tax filing to the tax authority has been handled very efficiently by Portugal Homes and I will certainly recommend its services to friends and relatives."
Thank you so much for your positive feedback! We’re delighted to hear that your tax filing was handled efficiently by our team. It’s great to know that you had a smooth experience, and we truly appreciate your trust in recommending our Tax Representation services to your friends and family. We look forward to continuing to assist you in the future! Best regards, Portugal Homes
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